Ľutujeme, spoločnosť ponúkajúca danú pracovnú pozíciu ukončila zverejnenie ponuky na stránke.
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Looking for Team Leader with German language who is serious about fun working for Ubisoft in Bratislava
CONCENTRIX SERVICES SLOVAKIA s. r. o.
Miesto práce
Polus Tower 1, Vajnorská, Nové Mesto, Bratislava
Polus Tower 1, Vajnorská, Nové Mesto, Bratislava
Druh pracovného pomeru
plný úväzok
plný úväzok
Termín nástupu
asap
asap
Mzdové podmienky (brutto)
starting from 1400 EUR gross - the final salary depends on the level of experience and skills
starting from 1400 EUR gross - the final salary depends on the level of experience and skills
Informácie o pracovnom mieste
Náplň práce, právomoci a zodpovednosti
We are on the lookout for creative, entrepreneurial spirits who share our passion for original and memorable games. If you are ready for a challenge, full of new ideas and ready to play a role in our ongoing success, then we want to hear from you!
As a Team Leader, you will manage and oversee all interactions with Ubisoft gamers and engage with players on all the community channels across a wide range of countries.
You will engage and motivate your staff to hit their key goals, allow them to develop their own skills and push them to strive to provide the best support they can, not only to players, but to a wide range of key stakeholders within the company. You will join an international and culturally diverse team providing great customer service.
YOUR MISSION:
• Lead, nurture and develop a diverse team of new and experienced Player Supporters
• Develop individualised KPIs for your team members and mentor them to help them achieve their goals
• Build productive and meaningful relationships with team members to provide the best-tailored support for the gamming community
• Support the wider CRC team as and when required
As a Team Leader, you will manage and oversee all interactions with Ubisoft gamers and engage with players on all the community channels across a wide range of countries.
You will engage and motivate your staff to hit their key goals, allow them to develop their own skills and push them to strive to provide the best support they can, not only to players, but to a wide range of key stakeholders within the company. You will join an international and culturally diverse team providing great customer service.
YOUR MISSION:
• Lead, nurture and develop a diverse team of new and experienced Player Supporters
• Develop individualised KPIs for your team members and mentor them to help them achieve their goals
• Build productive and meaningful relationships with team members to provide the best-tailored support for the gamming community
• Support the wider CRC team as and when required
Zamestnanecké výhody, benefity
• A bright, modern and exciting place to work, with excellent staff facilities. Fancy coming to work on a bicycle? No problem! We have a shower facility and bike stands in the building;
• Gaming room with newest technology and games;
• Voluntary Medical plan, Life insurance;
• Extra days of paid holidays and paid leave above statutory minimum;
• Annual reward, recognition events;
• Supportive Team who help each other and various events (Bowling, Volleyball tournaments, Christmas party, Secret Santa, Healthy breakfast and many more).
• Gaming room with newest technology and games;
• Voluntary Medical plan, Life insurance;
• Extra days of paid holidays and paid leave above statutory minimum;
• Annual reward, recognition events;
• Supportive Team who help each other and various events (Bowling, Volleyball tournaments, Christmas party, Secret Santa, Healthy breakfast and many more).
Požiadavky na zamestnanca
Pozícii vyhovujú uchádzači so vzdelaním
stredoškolské s maturitou
nadstavbové/vyššie odborné vzdelanie
študent vysokej školy
vysokoškolské I. stupňa
vysokoškolské II. stupňa
vysokoškolské III. stupňa
nadstavbové/vyššie odborné vzdelanie
študent vysokej školy
vysokoškolské I. stupňa
vysokoškolské II. stupňa
vysokoškolské III. stupňa
Vzdelanie v odbore
Customer Care, Call Centre, Helpdesk Support
Jazykové znalosti
Anglický jazyk - Pokročilý (C1) a Nemecký jazyk - Pokročilý (C1)
Osobnostné predpoklady a zručnosti
• Fluent in English and German (C1 and above) – IS A MUST
• You have a robust knowledge of new media and latest community tools and techniques and you are deeply involved in multiple social media platforms
• You have a proven experience in people management
• You are creative and a good team player
• You have strong communication skills with the ability to work in a complex organisational structure
• You are able to provide good direction to achieve tight deadlines under pressure
• You drive your team to reach results
• MS Excel, Word, Outlook - advanced user
• You have a robust knowledge of new media and latest community tools and techniques and you are deeply involved in multiple social media platforms
• You have a proven experience in people management
• You are creative and a good team player
• You have strong communication skills with the ability to work in a complex organisational structure
• You are able to provide good direction to achieve tight deadlines under pressure
• You drive your team to reach results
• MS Excel, Word, Outlook - advanced user
Inzerujúca spoločnosť
Stručná charakteristika spoločnosti
Hi, we're Concentrix + Webhelp.
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
Concentrix + Webhelp is an Equal Employment Opportunity employer - we welcome candidates from diverse backgrounds. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit www.concentrix.com and www.webhelp.com.
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
Concentrix + Webhelp is an Equal Employment Opportunity employer - we welcome candidates from diverse backgrounds. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit www.concentrix.com and www.webhelp.com.
Počet zamestnancov
150-199 zamestnancov
ID: 3505539
Dátum zverejnenia: 1.10.2018
2018-10-01
lokalita: Polus Tower 1, Vajnorská, Nové Mesto, Bratislava Pozícia: IT/Technical Support Specialist, Manažér call centra, Supervízor call centra, Team leader, Telefonický operátor Spoločnosť: CONCENTRIX SERVICES SLOVAKIA s. r. o.
Základná zložka mzdy (brutto) a ďalšie odmeny: starting from 1400 EUR gross - the final salary depends on the level of experience and skills